Is your management team prepared to effectively communicate and motivate during periods of transformational change?

During your lean enterprise transformation, the most critical resource is people who are aligned and working as a team. Business relationships provide the creative energy, the synergy, and the action to move every plan forward. The way that your leadership team interacts with your employees, partners, and customers makes all the difference with the success of your change initiative.

But sooner or later, someone on your leadership team will run into a person whose way of interacting is problematic for them. If this is a customer, they may be tempted to chase away the account. If it is someone in your organization, they may feel stuck with him or her, or, if they are in a position of power, get the person to leave. At best, this represents a drain of management’s time and energy. At worst, employees who are not aligned with your lean transformation can impact the enthusiasm of others – and even risk the entire initiative.

That's why any successful change initiative requires that your leadership team understand how to effectively handle difficult people situations, especially during times of critical change. To equip your staff to effectively manage resistance and create alignment, one of our executive coaches will facilitate a series of workshops designed to build specific communication skills among your management team, including:

How to interrupt the old patterned responses to the difficult person
How to develop a deeper understanding of why certain people "rub you the wrong way"
How to find creative solutions to the problem of the difficult person
How to drop negative feelings and cultivate appreciation for the difficult person in your organization
How to respond, rather than react, to the difficult person

The Managing Resistance to Change program is delivered by specially trained executive coaches who are familiar with the unique challenges of lean enterprise transformation. They are experienced with helping remove the waste from leadership communication, and empower mangers with the tools needed to align team during times of organizational change.

Contact us to discuss how Managing Resistance to Change can accelerate and improve the results from your self-funding lean enterprise transformation.